Shipping/Return Policy

Return Policy

Thank you for your purchase. We hope it has exceeded your expectation. However, if for any reason you are not completely satisfied, we will gladly accept our products back for refund or exchange within 30 days of your delivery date.  Please contact our customer support team at info@medlycareusa.com for a RMA. Once product is received, we will issue a complete refund, excluding shipping and handling.

 

Cancellation Policy

Because we strive to ship all orders same day, we do require all cancelations be requested by 4:30 pm same business day.  To cancel you order please contact our customer service at info@medlycareusa.com

 

Shipping Policy

We will ship worldwide, to PO Boxes and AFO.  If you have any questions please contact our customer support at info@medlycareusa.com. Once you order has been shipped, we will send you confirmation with a link so you may track your package.

 

Methods of Payment

We accept all major credit cards, including Visa, Mastercard, American Express and Discover.  If you prefer, we also accept payments via PayPal.

 

Customer Service Policy

MedlyCare USA, LLC is dedicated to each of our customers and hope that all patrons are pleased with our products and service.  While we appreciate and acknowledge that we cannot make everyone happy all the time we will do what we can to fix our wrong.  MedlyCare USA, LLC will address all concerns, complaints, and or compliments.  If you have any thing that you would like for us to address, please contact our customer service department at info@medlycareusa.com